Profession of the waiter has three compounds: rules of lying a table, rule and technical receptions of service of the visitors and basic rules.
The waiters not only serve the visitors, serving tables according to the established standards, watching for cleanliness, condition and completeness of devices, utensils, cloths and napkins. They should well know the menu, basic and seasonal dishes and drinks, which offer to the visitors. The good waiter should manage to give explanations on each dish from the menu, to know, what products each dish is prepared from, what sauces can be offered to the chosen dish, to know and to offer fault to the order, having told thus to the client about a grade offered fault. Means, the waiter should have excellent memory.
One of the requirements to the waiter is perfect knowledge of assortment. Besides it is necessary to know a service: from what side to offer dishes, to watch for fullness of glasses, to be able to spread out the order from a general dish on personal plates, in time submit the bill.
Skill to communicate with the various people is integral skill for work by the waiter. The waiter within the framework of the competence can permit the problem which has arisen at the client. And main qualities, which should have the waiter, are mobility, politeness. It is simply necessary to the waiter to know bases of psychology, to understand subtleties of mood of the client. To establish contact to the visitors of restaurant is not simply skill to conduct professional dialogue. It and to a place the told joke, both having smile, and constrained manner to keep. The public catering is business based on personal dialogue. If you will manage to establish personal mutual relation, it will arrange the clients to your restaurant will help your institution to find the status “of the family friend”, instead of it is simple place, where is possible to have a bite. Therefore, selecting the personnel, pay attention to; whether your future employee can support living conversation, instead of simply learn standard retorts and names of dishes.
Today restaurant business roughly develops and constantly requires the qualified staff. Therefore waiters are now very much claimed in the market of work.