It is very important to be resolute in evaluating and reviewing some of the more obvious aspects of good restaurant service. Every person involved in restaurant business should follow such points that are helpful in this. The following are some of them, so, try to pay attention to them.
 Preparing Ahead of Time
1. It is very important to know your products. And it means you should understand all menu items and daily specials including related language/pronunciation. But for this all staff have to be familiarized with these items by regular tastings in the kitchen and brief meetings with the chef, as necessary.
2. Pay a great attention to appearance matters. Every person of your staff has to make sure that his or her clothing/uniform is washed and ironed and put out the night before. Be careful when choosing your perfume as no one wants to be served "Estee Lauder Alfredo".
3. Be positive and be sure you will get what you give.
Caring Service
1. Being involved in business that demands contacting with people, you, as a rule, have to know the main point. And that are establishing eye contact and smile. Preparing technical details of your job in advance will help you to focus your eyes on your customer.
2. To smile naturally you can think funny/happy thoughts, and if it is necessary, practice it in front of a mirror.
Don't Be Afraid to Be Your Customer's Advocate
1. Certainly follow the rules but, when in doubt, always think of your customers needs first.
2. You should always try to accommodate customer’s special requests with an attitude of "We can do anything for you".
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